Isabel-Sophie Lazarovici, M.A.

Research Assistant and Doctoral Candidate

(WIWI) Room 004
Innstraße 27
94032 Passau

Phone: +49 851 509-2427
Email: Isabel-Sophie Lazarovici

General office hours: By appointment only (please contact me via email)

Research Project Participation

Digital service technologies in tourism (DIGITOUR)
unIT-e²-Project

Research Focus

Digitalization in Tourism
Consumer Behavior
Online-Marketing

Education

Language and Text Sciences with emphasis on American Studies and International and Cultural Business Studies with emphasis on the anglo-american cultural environment, University of Passau

Professional Experience

FC Bayern München AG, Munich
Bayerische Staatsoper, Munich
mymuesli GmbH, Passau

Publications

Brodschelm, F., Schubach, S., Schumann, J.H., Hüttl-Maack, V., & Lazarovici, I.-S. (2023). “Mystery Resolved! And Then? – How (Dis)Confirmation Effects and Positive Affective Spillover Effects Impact Customer Loyalty After the Purchase of Mystery Promotions." EMAC Conference, Odense, Denmark, 23.05.2023-26.05.2023.

Lazarovici, I.-S., Brodschelm, F., Schubach, S., & Schumann, J.H. (2022). Variable Opaque Products – How Adapting the Outcome of Opaque Products Influences Consumers’ Pre- and Post-Purchase Behavior. 6th Conference of the Bavarian Service Research Cluster, Ingolstadt, Germany, 21.07.2022-22.07.2022.

Brodschelm, F., Schubach, S., Schumann, J.H., Hüttl-Maack, V., & Lazarovici, I.-S. (2022). “Will High Expectations Backfire?” – The Role of Overoptimism, Disconfirmation, and Affective Reactions When Resolving a Mystery Deal. SERVSIG Conference, Glasgow, United Kingdom, 16.06.2022-18.06.2022.

Brodschelm, F., Schubach, S., Schumann, J.H., Hüttl-Maack, V., & Lazarovici, I.-S. (2022). “Will High Expectations Backfire?” – The Role of Overoptimism, Disconfirmation, and Affective Reactions When Resolving a Mystery Deal. EMAC Conference, Budapest, Hungary, 24.05.2022-27.05.2022.

Lazarovici, I.-S., Brodschelm, F., Schubach, S., & Schumann, J.H. (2022). Variable Opaque Products – How Adapting the Outcome of Opaque Products Influences Consumers’ Pre- and Post-Purchase Behavior. EMAC Conference, Budapest, Hungary, 24.05.2022-27.05.2022.

Lazarovici, I.-S., Brodschelm, F., Schubach, S., & Schumann, J.H. (2021). Variable Opaque Products and their Impact on Consumers’ Pre- and Post-Purchase Behavior. 5th Conference of the Bavarian Service Research Cluster, Ingolstadt, Germany, 26.11.2021. (online)

Lazarovici, I.-S., Brodschelm, F., Schubach, S., & Schumann, J.H. (2021). What Makes the Deal in the Mystery Deal? How Variable Opaque Products Influence Consumers’ Pre- and Post-Purchase Behavior. 4th Conference of the Bavarian Service Research Cluster, Passau, Germany, 16.04.2021. (online)

Lazarovici, I.-S., Brodschelm, F., Schubach, S., & Schumann, J.H. (2020). What Makes the Deal in the Mystery Deal? How Uncertainty Influences Consumers’ Purchase Decisions. 3rd Conference of the Bavarian Service Research Cluster, Ingolstadt, Germany, 06.11.2020. (online)